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 PRIVACY STATEMENT

Information Collection and Use

 Information Collection

Certified Metals is the sole owner of the information collected on http://www.certmet.com. Certified Metals collects information from our users at several different points on our Web site.

 Registration

In order to REQUEST CONTACT at this Web site, a user must first complete the information form if submitting information via the Internet.  During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. 

Order with Certified Metals or our suppliers

We request information from the user on our quote form. A user must provide contact information (such as name, email, and shipping address).

 Information Use

The information collected is only used for two specific purposes. 1.  To receive a request from a customer for additional information concerning our company, therefore providing the necessary information to complete that request. 2.  To place the customer on our e-mail mailing list for purposes of technology and services updating via the Internet.

 Log Files

Like most standard Web site servers we use log files.  This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track userís movement in the aggregate, and gather broad demographic information for aggregate use.  IP addresses, etc. are not linked to personally identifiable information. 

 Communications from the Site

Special Offers and Updates

We send all requested subscribers a welcoming email to verify their request. Established subscribers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.  Out of respect for our users privacy we provide a way to opt-out of these communications.  Please see the Choice and Opt-out sections.

 Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

These are the instances in which we will share usersí personal information:

We  DO NOT Share Personal Information with Third Parties

 Choice/Opt-out

Our users are given the opportunity to Ďopt-outí of having their information used for purposes not directly related to our site at the point where we ask for information.  For example, our order form has an Ďopt-outí mechanism so users who buy a product from us, but donít want any marketing material, can keep their email address off of our lists.  Simply do not click the button for email information.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at sales@certmet.com

Links

This Web site contains links to other sites. Please be aware that we, Certified Metals, Inc. are not responsible for the privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.  This privacy statement applies solely to information collected by this Web site.

Security

This Web site takes every precaution to protect our usersí information.  When users submit sensitive information via the Web site, their information is protected both online and off-line.

Supplementation of Information

In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.

Correcting/Updating/Deleting/Deactivating Personal Information

If a userís personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate usersí personally identifiable information. This can usually be done at the Contact Us page by emailing our Customer Support at sales@certmet.com  Or, contact us by telephone or postal mail at the contact information listed on the Contact Us page.

 Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We will use information in accordance with the privacy policy under which the information was collected. 

If users have any questions or suggestions regarding our privacy policy, please contact us at:

 Phone: 417.866.5990 or 800.222.5990

Fax: 417.866.1390

Email: sales@certmet.com       

Postal Address: P.O. Box 10081

                        Springfield, MO 65808

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